1. Agreement
These Terms of Service ("Terms") govern your use of todubahq.com and the Toduba benefits configuration platform (together, the "Service") operated by Toduba S.r.l. ("the Company," "we," "us," or "our") (Via Pietro Micca 15, Turin 10121, Italy). By accessing or using the Service you accept these Terms in full. If you do not accept them, do not use the Service.
If you are a consumer (a natural person acting outside your trade, business, craft, or profession), nothing in these Terms limits your statutory consumer rights under your country of residence.
Organisations accessing the Toduba platform under a separate subscription or pilot agreement are also subject to the terms of that agreement, which takes precedence in the event of conflict.
2. Description of the Service
Toduba is an AI-powered benefits configuration tool designed for HR and total rewards teams at mid-size employers in Europe. The Service reads benefit claim history provided by the subscribing organisation, builds aggregated workforce preference models, and outputs budget-neutral benefit mix recommendations. All recommendations are advisory and do not constitute professional HR, legal, or financial advice. Decisions about employee benefit programmes remain the sole responsibility of the subscribing organisation.
3. Use of the Service
- You must be at least 18 years old to use the Service, or have parental consent if applicable law in your jurisdiction permits a lower age.
- You agree not to use the Service for any unlawful purpose, to interfere with its operation, or to attempt unauthorised access to any system or data.
- You may not copy, scrape, or reverse-engineer any part of the Service except to the extent expressly permitted by mandatory law.
- You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
4. Intellectual Property
The Service, including all software, models, algorithms, interfaces, and content, is owned by the Company or its licensors and is protected by Italian, European Union, and international intellectual property law. You receive a limited, non-exclusive, non-transferable licence to access and use the Service for its intended purpose during the term of your subscription or, in the case of the public website, for lawful personal use.
5. Customer Data and Benefit Claim Information
You are responsible for ensuring that any employee benefit claim data you provide to Toduba under a subscription agreement has been collected lawfully and that you have the authority to share it with a processor for the stated purpose. You grant us a limited licence to process that data to provide the Service. We process it strictly as a data processor acting on your instructions under a separate Data Processing Agreement.
The Company does not use your organisation's benefit data to train models for any other organisation, and does not sell or otherwise share it with third parties for their own purposes.
6. Right of Withdrawal (Consumer Contracts)
Where you enter into a paid contract with us as a consumer at a distance, you have the right to withdraw within 14 calendar days without giving any reason, pursuant to the EU Consumer Rights Directive (2011/83/EU) as implemented in Italian law (D.Lgs. 206/2005). To exercise this right, contact us at [email protected] with a clear statement of your decision to withdraw. We will refund all payments received within 14 days of receiving the withdrawal notice.
The Service is currently available only to businesses and professional users. If a consumer-facing paid service is introduced in the future, this withdrawal right applies from that date.
7. Disclaimers and Statutory Guarantees
The Service is provided on an "as is" basis. Nothing in these Terms excludes or limits the Company's liability for (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, or (c) any other liability that cannot be lawfully excluded under Italian or EU mandatory law. Statutory guarantees that apply to consumers under EU law are not affected.
Benefit configuration recommendations produced by the Service are based on historical claim patterns and statistical models. They are analytical outputs intended to assist professional decision-making, not definitive advice. The Company makes no warranty that any recommended configuration will achieve specific financial outcomes.
8. Limitation of Liability
To the extent permitted by applicable law, the Company's total aggregate liability for any claim arising from or related to the Service will not exceed EUR 100, or the total fees paid by you in the 12 months preceding the claim, whichever is higher. This limitation does not apply to liability that cannot be limited under mandatory law as described in Section 7.
9. Termination
The Company may suspend or terminate your access to the Service for material breach of these Terms, after providing reasonable notice where practicable. Sections 4, 7, 8, 10, and 11 survive any termination of these Terms by their nature.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of Italy.
The courts of Turin, Italy have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to mandatory consumer-protection rules of your country of residence (Article 17-19, Regulation (EU) 1215/2012). If you are a consumer, you may also bring proceedings before the courts of your country of habitual residence, and the Company may sue you only in those courts.
The European Commission provides an Online Dispute Resolution platform at ec.europa.eu/consumers/odr. The Company does not commit to using ODR for all disputes but will cooperate where required by applicable law.
11. Changes
The Company may update these Terms from time to time. Material changes will be posted on this page with a new "Last updated" date and, where appropriate, communicated to active users by email.
12. Contact
Toduba S.r.l.Via Pietro Micca 15
Turin 10121, Italy
Email: [email protected]
Phone: +39 011 508 3140